Cox Automotive is seeking a Director of Arbitration to lead arbitration operations across a region, ensuring compliance with NAAA guidelines while managing a team and mitigating risks. The ideal candidate will have over 10 years of experience in arbitration and operations management within the automotive auction industry, along with strong leadership and data-driven decision-making skills
Job Summary
The Director of Arbitration is responsible for leading arbitration operations across a region while serving as a strategic partner to General Managers and Regional Vice Presidents.
This role plays a critical part in mitigating financial and reputational risks by proactively managing arbitration claims and overseeing loss prevention programs within a substantial $5 billion claims portfolio.
Employees are eligible for additional paid time off including flexible vacation, wellness days, bereavement leave, and parental leave alongside comprehensive health care and retirement planning benefits.
Matching Summary
Match Score: 85
Cox Automotive is seeking a Director of Arbitration to lead arbitration operations across a region, ensuring compliance with NAAA guidelines while managing a team and mitigating risks. The ideal candidate will have over 10 years of experience in arbitration and operations management within the automotive auction industry, along with strong leadership and data-driven decision-making skills.
Salary
Base: $147,200.00 - $245,300.00; Bonus/Equity: Eligible for incentive program; Benefits: Flexible vacation, 160 hours wellness pay, health insurance, 401(k)
Skills & Requirements
Must-have
10+ years automotive auction experience
5+ years leadership in multi-site operations
Deep understanding of NAAA policies
Experience managing $5B+ claims portfolio
Ability to travel 40-50% of the time
Nice-to-have
Lean Six Sigma continuous improvement knowledge
Active participation in NAAA industry organizations
Experience with digital auction arbitration processes
Strong data-driven decision-making skills
Proven ability to manage complex client relationships
Key Requirements
Bachelor's degree in business or related field
10+ years experience in arbitration or risk management
5+ years leadership experience overseeing regional operations
Authorization to work in the US without sponsorship
Pass pre-employment drug test (excluding marijuana)