Customer Experience Associate - Cantonese, Mandarin, Or Punjabi Language Skills An Asset

TD

Vancouver, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Banking solutions advice
Financial transaction processing
Strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • Strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features of the colleague experience.

Matching Summary

Strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Banking solutions advice
  • Financial transaction processing
  • Customer needs assessment
  • Promoting banking solutions

Nice-to-have

  • Charming self
  • Positive diverse equitable work environment
  • Team effectiveness
  • Operational improvements
  • Cantonese, Mandarin, or Punjabi language skills

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • MS Office and internet hands-on knowledge
  • Accuracy and detail orientation
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter