Junior Banking Operation Specialist

DXC Technology UK

Wroclaw, Poland
Hybrid
Fluent german (written and spoken)
Communicative english
Customer-centric approach
Communicate effectively on the phone with German-speaking customers to understand and address their banking needs

Job Summary

  • Communicate effectively on the phone with German-speaking customers to understand and address their banking needs.
  • Assist with account opening, closing, inquiries, transactions, product information, and related inquiries.
  • DXC Technology offers a steady job in an international company with multiple opportunities to cooperate with inspiring people from across the world.

Matching Summary

Communicate effectively on the phone with German-speaking customers to understand and address their banking needs.

Skills & Requirements

Must-have

  • Fluent German (written and spoken)
  • Communicative English
  • Customer-centric approach
  • Handle complex customer interactions
  • Maintain detailed records

Nice-to-have

  • Proactive attitude
  • Share knowledge and joy
  • Social activities and events

Key Requirements

  • Fluent German
  • Communicative English
  • Strong interpersonal and communication skills
  • Customer-centric approach
  • Ability to handle complex customer interactions and problem-solving
  • Detail-oriented with a commitment to accuracy and compliance
  • Attention to detail and ability to handle confidential information
  • Problem-solving skills and a proactive attitude
  • Experience in a BPO/corporate environment is an asset

Work Rights

Not specified

Tailored Resume

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