Customer Service Representative Ii

Brigham and Women's Faulkner Hospital

Boston, MA, USA
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
2-3 years collections experience
Medical billing process knowledge
Insurance claim submission expertise
This role is responsible for communicating with patients and insurance companies to collect outstanding balances and resolve billing disputes

Job Summary

  • This role is responsible for communicating with patients and insurance companies to collect outstanding balances and resolve billing disputes.
  • The position requires verifying insurance coverage and assisting patients in understanding their medical bills and payment options.
  • Mass General Brigham offers competitive base pay, comprehensive benefits, and career advancement opportunities for team members.

Matching Summary

This role is responsible for communicating with patients and insurance companies to collect outstanding balances and resolve billing disputes.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs included

Skills & Requirements

Must-have

  • 2-3 years collections experience
  • Medical billing process knowledge
  • Insurance claim submission expertise

Nice-to-have

  • Associate's Degree in Healthcare Management
  • Strong negotiation skills for disputes
  • Excellent written and verbal communication

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years of Collections Experience
  • Knowledge of government program billing requirements

Work Rights

Not specified

Tailored Resume

Cover Letter