Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, US
Base: $67,909; bonus/equity: not specified; benefi...
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years experience with ems mazévo or 25live systems
The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees professional staff and student employees to ensure high-quality experiences reflecting the mission of the Division of Student Affairs.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, retirement 5-10%

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years experience with EMS Mazévo or 25Live systems
  • Two years of staff supervision experience
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union setting
  • Hands-on AV production and customer service training
  • Ability to work nights and weekends as needed

Key Requirements

  • Bachelor's degree required
  • 4 years progressively responsible experience
  • 2 years supervisory experience
  • Proficiency in event management systems
  • Background check clearance required

Work Rights

Proof of legal authority to work in the United States required

Tailored Resume

Cover Letter