Marketing Cloud Onboarding Specialist - German Speaker
Salesforce
Fluent in english and german
4+ years customer success experience
Strategic onboarding leadership
This role serves as the primary post-sale point of contact, guiding new customers through a strategic onboarding experience to ensure long-term value realization
Job Summary
This role serves as the primary post-sale point of contact, guiding new customers through a strategic onboarding experience to ensure long-term value realization.
The specialist acts as a trusted advisor, leading virtual engagements across Marketing Cloud solutions including Engagement, Pardot, and Personalization.
Candidates must possess strong business acumen and the ability to manage priorities independently within Salesforce's fast-paced, AI-driven environment.
Matching Summary
This role serves as the primary post-sale point of contact, guiding new customers through a strategic onboarding experience to ensure long-term value realization.
Skills & Requirements
Must-have
Fluent in English and German
4+ years customer success experience
Strategic onboarding leadership
Nice-to-have
Consultative selling approach
Salesforce certification preferred
Data literacy and reporting skills
Key Requirements
4+ years in customer success or onboarding
Fluency in English and German required
Relevant degree or equivalent professional experience