Customer Sucess Manager (fluent French)

S&P Global Energy

London, United Kingdom
Fully remote
Fluent french and english communication
Proactive customer engagement
Customer onboarding and training
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions

Job Summary

  • Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
  • Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction.
  • Our benefits include health care coverage designed for the mind and body, generous time off, access to a wealth of resources to grow your career, and competitive pay.

Matching Summary

Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.

Skills & Requirements

Must-have

  • Fluent French and English communication
  • Proactive customer engagement
  • Customer onboarding and training
  • Relationship building with stakeholders
  • Monitor customer usage data
  • Cross-functional collaboration

Nice-to-have

  • Trusted advisor for customers
  • Voice of the customer
  • Anticipate customer challenges
  • Industry/market trend awareness
  • Curiosity and shared belief

Key Requirements

  • 3 years relevant experience
  • 5 years industry experience
  • First class presentation skills
  • Software demo skills
  • Ability to manage multiple accounts
  • Ability to travel to meet clients

Work Rights

Not specified

Tailored Resume

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