Customer Service Engineer

MKS2 Technologies

Mishawaka, IN, United States
Base: $50,000 - $55,000; bonus/equity: not specifi...
On-site
Service now tool usage
Os patch installation and upgrades
Hardware troubleshooting and repair
MKS2 Technologies is seeking a Customer Service Engineer/System Administrator for an on-site role at the Jackie Walorski VA Clinic in Mishawaka, IN. The position involves providing technical support for IT systems, ensuring operational efficiency, and requires strong troubleshooting skills

Job Summary

  • This position supports the Department of Veterans Affairs by analyzing problem areas and opportunities for improvement in a mission-critical network.
  • The role requires performing regular physical tasks including unpacking, moving, and installing IT equipment weighing up to 50 pounds.
  • Travel is estimated up to an average of 2 weeks every 6 months to support the VA's Surge Support requirements.

Matching Summary

Match Score: 85

MKS2 Technologies is seeking a Customer Service Engineer/System Administrator for an on-site role at the Jackie Walorski VA Clinic in Mishawaka, IN. The position involves providing technical support for IT systems, ensuring operational efficiency, and requires strong troubleshooting skills.

Salary

Base: $50,000 - $55,000; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • Service Now tool usage
  • OS patch installation and upgrades
  • Hardware troubleshooting and repair
  • Microsoft System Center Operations Manager
  • Asset management and inventory tracking
  • Physical equipment handling up to 50 pounds

Nice-to-have

  • Ability to work independently with minimal guidance
  • Experience with high volume or high availability systems
  • Knowledge of debugging protocols and processes
  • Team collaboration skills
  • Scripting experience for software deployment

Key Requirements

  • HS diploma or GED plus 8+ years of system administration experience
  • BS degree in Computer Science, Electronics Engineering, or related technical discipline
  • 100% onsite work requirement at Veterans Administration facilities

Work Rights

Not specified

Tailored Resume

Cover Letter