Customer Service Representative

JOHNSON CONTROLS

Kansas City, United States
Base: $14-$16 hourly; bonus/equity: completion bon...
**
Monitoring systems for alarm signals
Responding to alarms
Placing outgoing calls
** Johnson Controls is seeking Customer Service Representatives to serve as Emergency Dispatch Operators in Kansas City, offering competitive pay starting at $14-$16 per hour, with opportunities for raises and bonuses. The position requires customer service experience and involves monitoring alarm systems, dispatching authorities, and documenting incidents, with a supportive training program included. **

Job Summary

  • Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
  • You will learn about the dispatch operator role and standard operating procedures through our paid training course.
  • This position has a built in promotion program that will allow you to earn 2 raises in your first six months!

Matching Summary

Match Score: 75

** Johnson Controls is seeking Customer Service Representatives to serve as Emergency Dispatch Operators in Kansas City, offering competitive pay starting at $14-$16 per hour, with opportunities for raises and bonuses. The position requires customer service experience and involves monitoring alarm systems, dispatching authorities, and documenting incidents, with a supportive training program included. **

Salary

Base: $14-$16 hourly; Bonus/Equity: Completion Bonus Program; Benefits: Not specified

Skills & Requirements

Must-have

  • monitoring systems for alarm signals
  • responding to alarms
  • placing outgoing calls
  • documenting incident details
  • following appropriate steps

Nice-to-have

  • bilingual in Spanish and English
  • fun and interactive learning environment
  • work together through training

Key Requirements

  • Minimum of six (6) months customer service experience
  • One year or more call center experience preferred
  • Able to type between 20 - 25 wpm
  • Must be 18 years old

Work Rights

Not specified

Tailored Resume

Cover Letter