Senior / Guest Service Executive

VILLAGE HOTEL SENTOSA

Sentosa Island, Singapore
Not specified; not specified; medical, flexi, birt...
Not specified (assumed to be hybrid or flexible given the hospitality nature of the role).
Collaborate with assistant manager
Address guest complaints tactfully
Work rotating shifts and weekends
VILLAGE HOTEL SENTOSA is seeking a Senior / Guest Service Executive to provide attentive service to hotel guests, addressing their needs and complaints effectively. The ideal candidate should possess a positive attitude and good communication skills, with no prior experience necessary. The position offers various employee benefits, including medical coverage and flexible leave options

Job Summary

  • The role requires collaborating closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner.
  • Employees will be expected to responsively and tactfully address guest complaints, requests, and enquiries while staying informed about hotel facilities.
  • Benefits include Medical coverage, Flexi leave, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Matching Summary

Match Score: 75

VILLAGE HOTEL SENTOSA is seeking a Senior / Guest Service Executive to provide attentive service to hotel guests, addressing their needs and complaints effectively. The ideal candidate should possess a positive attitude and good communication skills, with no prior experience necessary. The position offers various employee benefits, including medical coverage and flexible leave options.

Salary

Not specified; Not specified; Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage

Skills & Requirements

Must-have

  • Collaborate with Assistant Manager
  • Address guest complaints tactfully
  • Work rotating shifts and weekends

Nice-to-have

  • Positive attitude and outgoing personality
  • Good communication skills
  • Knowledge of hotel facilities

Key Requirements

  • O Levels or equivalent education
  • Able to work rotating shifts
  • No prior experience required

Work Rights

Not specified

Tailored Resume

Cover Letter