Associate - Ifs - It Service Group (yogyakarta Office)

Virtualspaces Pwc

Yogyakarta, Indonesia
**
End-to-end technical assistance
Front-line support
Hands-on troubleshooting
** Virtualspaces PwC is seeking an Associate for their IT Service Group in Yogyakarta, Indonesia, to provide technical support and ensure smooth IT operations for over 3,000 staff and partners. The role involves front-line support, troubleshooting, and maintaining IT equipment while adhering to security protocols. **

Job Summary

  • The IT Support Help Desk is responsible for delivering end-to-end technical assistance and ensuring smooth IT operations for over 3,000 PwC staff and partners.
  • This role combines front-line support with hands-on troubleshooting, equipment management, and user engagement.
  • Key responsibilities include diagnosing and resolving hardware, software, and network issues, logging service requests, and maintaining accurate records.

Matching Summary

Match Score: 75

** Virtualspaces PwC is seeking an Associate for their IT Service Group in Yogyakarta, Indonesia, to provide technical support and ensure smooth IT operations for over 3,000 staff and partners. The role involves front-line support, troubleshooting, and maintaining IT equipment while adhering to security protocols. **

Skills & Requirements

Must-have

  • end-to-end technical assistance
  • front-line support
  • hands-on troubleshooting
  • IT security protocols
  • user engagement

Nice-to-have

  • strong client-service attitude
  • work under pressure
  • analytical and logical skills
  • intellectual curiosity
  • optimism

Key Requirements

  • minimum Diploma 3 degree
  • minimum GPA of 2.85 out of 4.00
  • fresh graduates welcome

Work Rights

Not specified

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