Implementation Director

Case Law Reporter

Illinois, United States
Base: $136,100 - $303,300 depending on location; b...
10+ years program management experience
Software implementation leadership
Cross-functional team coordination
The Implementation Director serves as a cornerstone between Professional Services, Project Management, Sales, and customers to deliver complex software implementations

Job Summary

  • The Implementation Director serves as a cornerstone between Professional Services, Project Management, Sales, and customers to deliver complex software implementations.
  • This role is responsible for overseeing end-to-end software implementation projects ensuring delivery is aligned with strategic objectives, customer requirements, timelines, and budgets.
  • The company offers comprehensive benefits including health coverage, 401(k) matching, wellness platforms, and paid leave for volunteering.

Matching Summary

The Implementation Director serves as a cornerstone between Professional Services, Project Management, Sales, and customers to deliver complex software implementations.

Salary

Base: $136,100 - $303,300 depending on location; Bonus: Eligible for annual incentive bonus; Benefits: Comprehensive medical, dental, vision, 401(k) match, wellness programs

Skills & Requirements

Must-have

  • 10+ years program management experience
  • Software implementation leadership
  • Cross-functional team coordination
  • Statement of Work translation
  • Project governance and budgeting

Nice-to-have

  • Strong stakeholder communication skills
  • Empathy and customer-centric mindset
  • Experience with matrixed environments
  • Creative problem-solving abilities
  • Change management expertise

Key Requirements

  • Bachelor's degree in Business, CS, or IT
  • 10+ years in program management or software implementation
  • Preferred certifications: CIS, CBPA, CRCM, CAMS, PMP, Agile/Scrum

Work Rights

Not specified

Tailored Resume

Cover Letter