The implementation team supports clients with contractual documentation and the setup of Cash Management products, focusing on solution-oriented processing of client requests as part of holistic client support
Job Summary
The implementation team supports clients with contractual documentation and the setup of Cash Management products, focusing on solution-oriented processing of client requests as part of holistic client support.
You will be responsible for comprehensive client support during the onboarding process, including coordination with clients, documentation handling, technical setup in bank’s systems, and coordination with various teams across countries and functions.
We offer a comprehensive portfolio of benefits and offerings to support your private and professional needs, including emotional, mental, physical, and financial well-being.
Matching Summary
The implementation team supports clients with contractual documentation and the setup of Cash Management products, focusing on solution-oriented processing of client requests as part of holistic client support.
Skills & Requirements
Must-have
Client-facing role
Cash Management products
Onboarding process support
Coordination with clients
Documentation handling
Technical setup in bank systems
Cross-country coordination
Nice-to-have
Solution-oriented processing
Holistic client support
Friendly and supportive culture
Empowerment to challenge processes
Continuous improvement
Service excellence
High customer orientation
Key Requirements
Project Management skills
English and French verbal and written communication
Ability to withstand stress
Organize and set priorities
Problem-solving mindset
Take full ownership and responsibility
High Degree certification in economics (advantage)
Background/experience in automation/AI (advantage)