(remote) Director Of Professional Services

Harris Novum

Unknown
Base: 100k - 150k; bonus/equity: not specified; be...
Fully remote
Leadership in professional services delivery
Managing distributed remote teams
Driving customer satisfaction and profitability
The Director of Professional Services will have overall responsibility for delivering products to customers while collaborating with an executive team to drive financial results and long-term growth

Job Summary

  • The Director of Professional Services will have overall responsibility for delivering products to customers while collaborating with an executive team to drive financial results and long-term growth.
  • This remote role offers comprehensive benefits including medical, dental, vision, stock ownership, RRSP/401k matching, and lifestyle rewards, with 3 weeks vacation plus personal days.
  • The role requires proactive customer communication, coaching team members, evolving implementation strategies, and presenting financial and customer satisfaction reports to senior management.

Matching Summary

The Director of Professional Services will have overall responsibility for delivering products to customers while collaborating with an executive team to drive financial results and long-term growth.

Salary

Base: 100K - 150K; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, Stock Ownership, RRSP/401k matching

Skills & Requirements

Must-have

  • Leadership in professional services delivery
  • Managing distributed remote teams
  • Driving customer satisfaction and profitability
  • Project management expertise
  • Travel up to 50% required
  • Building motivated service teams

Nice-to-have

  • Innovative implementation strategies
  • Creating learning and trust environments
  • Recognition systems for team achievements
  • Collaborative executive team work

Key Requirements

  • 15+ years management experience
  • 10+ years project management
  • Experience managing teams of 10+ people
  • Experience developing and promoting leaders
  • Current valid passport and legal international travel eligibility

Work Rights

Valid passport and legal eligibility for international travel including visa exemptions or required visas

Tailored Resume

Cover Letter