Customer Service Agent (m/w/d)

LexisNexis Österreich

Wien, Austria
Base: €35,000; bonus/equity: not specified; benefi...
Customer service
Order processing
Customer data management
You will be the point of contact for customer inquiries regarding orders and will professionally and quickly process orders and complaints

Job Summary

  • You will be the point of contact for customer inquiries regarding orders and will professionally and quickly process orders and complaints.
  • The company offers a varied activity in a motivated team that drives innovation, a personal and appreciative work atmosphere, and modern offices.
  • Benefits include a job ticket, pension provision, employee discounts, and company health care, with flexible working hours and a home office component.

Matching Summary

You will be the point of contact for customer inquiries regarding orders and will professionally and quickly process orders and complaints.

Salary

Base: €35,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Customer service
  • Order processing
  • Customer data management
  • MS Office and CRM systems
  • Excellent German and English

Nice-to-have

  • Communicative
  • Service-oriented
  • Team player
  • Innovative environment

Key Requirements

  • Completed commercial apprenticeship or similar qualification
  • First experience in customer service/order processing
  • Strong communication skills
  • Proficiency in MS Office and CRM systems
  • Very good German and English skills

Work Rights

Not specified

Tailored Resume

Cover Letter