Patient Service Representative

New York University

New York, NY, US
Base: usd $37.334 ph; bonus/equity: not specified;...
Remote
High school diploma or equivalent required
2+ years of office experience required
Excellent customer service skills required
This role provides the first level of customer service to patients at the Apa Suite within NYU College of Dentistry

Job Summary

  • This role provides the first level of customer service to patients at the Apa Suite within NYU College of Dentistry.
  • The incumbent is responsible for managing appointment books, handling billing duties, and assigning patients to dental students.
  • The position requires monitoring daily clinic operations and training student employees engaged in routine tasks.

Matching Summary

This role provides the first level of customer service to patients at the Apa Suite within NYU College of Dentistry.

Salary

Base: USD $37.334 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School Diploma or equivalent required
  • 2+ years of office experience required
  • Excellent customer service skills required
  • Ability to prioritize in fast-paced environment
  • Familiarity with word processing and database applications

Nice-to-have

  • Bachelor's degree preferred
  • 2+ years healthcare setting experience preferred
  • Ability to remain calm under pressure
  • Moderate accurate keyboarding skills
  • Experience with Axium system preferred

Key Requirements

  • High School Diploma or equivalent
  • 2+ years of office experience
  • Preferred Bachelor's Degree
  • Preferred 2+ years healthcare experience

Work Rights

Not specified

Tailored Resume

Cover Letter