Base: $50,300.00 - $57,900.00; bonus/equity: not s...
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Professional phone and email customer service
Proactively recommend products
Digital support and troubleshooting
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Coast Capital Savings Federal Credit Union is seeking a Member Banking Specialist for their Advice Centre in Surrey, BC. The role involves building relationships with members through customer service and financial advice, with comprehensive training provided for candidates without prior experience.
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Job Summary
As a Member Banking Specialist, you are a trusted advisor who builds and manages relationships with our Members via our Advice Centre.
On any given shift you will perform a juggling act balancing a friendly sales and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships.
If you’re looking to launch or continue to grow a long-term career in the financial industry with one of BC’s Top Employers, this is the opportunity for you.
Matching Summary
Match Score: 75
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Coast Capital Savings Federal Credit Union is seeking a Member Banking Specialist for their Advice Centre in Surrey, BC. The role involves building relationships with members through customer service and financial advice, with comprehensive training provided for candidates without prior experience.
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Salary
Base: $50,300.00 - $57,900.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Professional phone and email customer service
Proactively recommend products
Digital support and troubleshooting
Fast keyboarding speed
Follow strict compliance processes
Nice-to-have
Build and manage member relationships
Second language is an asset
Continuous learning in financial environment
Supportive and positive team player
Equity, diversity and inclusion commitment
Key Requirements
2+ years experience in call centre, financial services, or fast-paced service industry
Previous experience meeting sales targets
Ability to manage complex, sensitive issues
Strong English verbal and written communication skills