Define and elevate the future of Customer Experience, setting up a new benchmark for how we engage, support, and deliver value to our customers
Job Summary
Define and elevate the future of Customer Experience, setting up a new benchmark for how we engage, support, and deliver value to our customers.
Build, lead, and develop high-performing CX teams, ensuring strong capabilities across product, functional, and commercial areas.
Step into a role where you can shape the future of customer experience, lead high-performing teams, and directly drive growth and impact across Denmark and the Nordic region.
Matching Summary
Define and elevate the future of Customer Experience, setting up a new benchmark for how we engage, support, and deliver value to our customers.
Skills & Requirements
Must-have
Customer Experience Strategy
High-performing CX teams
Ocean Transportation/Supply Chain
Nordic networks
Cross-functional teams
Stakeholder management
Nice-to-have
Empathetic leadership style
Inspiring leadership
Continuous learning
Collaboration
Customer-centric approach
Key Requirements
Proven leadership experience in CX/Customer Service