The support specialist supports the operational needs of the office by providing exceptional service to students, team members, and other offices with a positive and encouraging attitude
Job Summary
The support specialist supports the operational needs of the office by providing exceptional service to students, team members, and other offices with a positive and encouraging attitude.
Respond to a high volume of student contacts to the Student Account Services department, including email, voicemail, and phone.
Provide timely and helpful responses to inquiries received regarding 1098-Ts and receipt payments received by phone, mail, or online payment systems.
Matching Summary
The support specialist supports the operational needs of the office by providing exceptional service to students, team members, and other offices with a positive and encouraging attitude.
Skills & Requirements
Must-have
Respond to high volume student contacts
Process payments via multiple channels
Scan and link student documents
Provide itemized receipts upon request
Nice-to-have
Positive and encouraging attitude
Exceptional service to students
Adhere to Christian commitment
Reflect Kingdom diversity values
Key Requirements
Associates degree or work equivalent
Bookkeeping experience preferred
Ability to work accurately with attention to detail