Customer Support Specialist, Global Payroll

rippling

Remote
Remote
Payroll troubleshooting and support
Customer-facing experience
Saas product problem-solving
Rippling provides a unified platform to manage HR, IT, and Finance including payroll and benefits globally

Job Summary

  • Rippling provides a unified platform to manage HR, IT, and Finance including payroll and benefits globally.
  • The Customer Support team is dedicated to delivering expert guidance and swift resolutions to customers across various time zones.
  • Rippling values diversity, inclusion, and offers ongoing training and development opportunities for professional growth.

Matching Summary

Rippling provides a unified platform to manage HR, IT, and Finance including payroll and benefits globally.

Skills & Requirements

Must-have

  • Payroll troubleshooting and support
  • Customer-facing experience
  • SaaS product problem-solving
  • Excellent communication skills
  • Pacific or Mountain timezone availability
  • Payroll and HR software knowledge

Nice-to-have

  • Collaborative and supportive environment
  • Continuous learning and professional growth
  • Analytical and detail-oriented mindset
  • Ability to work in a fast-paced environment
  • Experience with compliance and tax filing

Key Requirements

  • Bachelor's degree
  • 1-2 years customer-facing experience
  • Reside in Pacific or Mountain timezone state
  • Experience in payroll provider or HR software preferred

Work Rights

Not specified

Tailored Resume

Cover Letter