Bilingual Customer Advisor Expert In Sql Language (w/m) - Ivory Coast - (en/fr)

Concentrix

Plateau, Ivory Coast
Expert in sql language
Microsoft sql profiler
Sql script development
Responsible for handling support requests from clients regarding software solutions for law firms and accounting firms

Job Summary

  • Responsible for handling support requests from clients regarding software solutions for law firms and accounting firms.
  • Utilize tools like Microsoft SQL Profiler, Browser development tools, and API error logs to diagnose and resolve malfunctions.
  • Collaborate with Development, Product, Editorial/Content, and Data departments to ensure timely resolution of critical issues and application improvements.

Matching Summary

Responsible for handling support requests from clients regarding software solutions for law firms and accounting firms.

Skills & Requirements

Must-have

  • Expert in SQL Language
  • Microsoft SQL Profiler
  • SQL script development
  • Bilingual (English/French)
  • Customer relationship management

Nice-to-have

  • Autonomous and takes initiative
  • Keeps knowledge up to date
  • Comfortable with web technologies
  • Basic knowledge of corporate law
  • Basic knowledge of judicial law

Key Requirements

  • SQL Server Management Studio
  • Microsoft environments
  • GDPR regulations familiarity

Work Rights

Not specified

Tailored Resume

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