The Network Operations Center (NOC) is the central command and control center for Transportation Execution across Amazon's Supply Chain network, ensuring timely pick-up and delivery of freight
Job Summary
The Network Operations Center (NOC) is the central command and control center for Transportation Execution across Amazon's Supply Chain network, ensuring timely pick-up and delivery of freight.
Trans Ops Specialists facilitate information flow, resolve issues impacting customer experience and business continuity, and analyze network data to identify trends and propose process improvements.
This role involves working across Inbound and Outbound operations, requiring real-time decision-making, data analysis, and clear communication with internal and external stakeholders.
Matching Summary
The Network Operations Center (NOC) is the central command and control center for Transportation Execution across Amazon's Supply Chain network, ensuring timely pick-up and delivery of freight.
Skills & Requirements
Must-have
Network Operations Center support
Freight pick-up and delivery
Real-time issue resolution
Stakeholder communication
Data analysis and trend identification
Process improvement ideation
Nice-to-have
Customer experience focus
Logistics basic understanding
Proactive problem-solving
Adaptability to 24*7 environment
Key Requirements
Ability to pull data from numerous databases
Develop and/or understand performance metrics
Scope business and functional requirements for technology teams
Understand business impact of trends and make data-driven decisions
Systematically escalate problems and follow through on resolutions