Case Manager - Recovering Independence

Eml

Melbourne, Victoria, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.
  • EML fosters a learning culture that invests in employee development and offers a diverse, collaborative team environment.
  • Employees receive comprehensive benefits including flexible remote work options, health insurance discounts, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.

Salary

Not specified; Salary reviews mentioned as part of entitlements

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter