Associate Access Specialist

VUMC (Vanderbilt University Medical Center)

Nashville, Tennessee, United States
Patient scheduling in electronic systems
Inbound and outbound telephone etiquette
Accurate documentation of patient messages
The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments and capturing messages

Job Summary

  • The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments and capturing messages.
  • Vanderbilt University Medical Center is committed to an environment where everyone has the chance to thrive and where uniqueness is celebrated.
  • This position offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package.

Matching Summary

The role involves providing service to patients and providers during inbound and outbound phone calls while scheduling appointments and capturing messages.

Skills & Requirements

Must-have

  • Patient scheduling in electronic systems
  • Inbound and outbound telephone etiquette
  • Accurate documentation of patient messages

Nice-to-have

  • Ability to navigate complex situations
  • Compassionate service delivery
  • Willingness to learn new technologies

Key Requirements

  • High School Diploma or GED
  • 1 year relevant work experience

Work Rights

Not specified

Tailored Resume

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