Patient Service Representative (psr) - Full-time (park Ridge)
Advocate Health
Park Ridge, IL, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Emr system registration
Answering multiple telephone lines
Resolving patient questions
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals
Job Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Ensures accurate patient registration, appointment scheduling, and medical record maintenance while upholding confidentiality.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
EMR system registration
Answering multiple telephone lines
Resolving patient questions
Verifying insurance eligibility
Handling difficult callers
Nice-to-have
Strong communication skills
Ability to solve problems
Customer service experience
Key Requirements
High school diploma or equivalent
One to two years related customer service experience