Engineer - Field It Support

Johnson Controls OpenBlue

Scoresby, Australia
On-site
Onsite it support for hardware and software
White-glove it support for executives
Smart hands support for vendors
Johnson Controls is seeking a Field IT Support Engineer for a 12-month fixed-term contract in Scoresby, Australia. The role focuses on providing hands-on IT support across various sites, emphasizing face-to-face interaction and technical problem-solving

Job Summary

  • Deliver onsite IT support for a wide range of hardware and software, acting as the go-to IT presence.
  • Provide white-glove IT support to executives and VIPs, ensuring seamless meetings and presentations.
  • This 12-month fixed-term contract offers real ownership, visibility, and career growth in a global organization.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Field IT Support Engineer for a 12-month fixed-term contract in Scoresby, Australia. The role focuses on providing hands-on IT support across various sites, emphasizing face-to-face interaction and technical problem-solving.

Skills & Requirements

Must-have

  • Onsite IT support for hardware and software
  • White-glove IT support for executives
  • Smart Hands support for vendors
  • Conference room and AV system support
  • Microsoft Windows 11 and O365 experience

Nice-to-have

  • Detail-oriented and dependable
  • Enjoys variety in daily tasks
  • Global organization career growth

Key Requirements

  • 2-3 years' experience in desktop or field IT support
  • Diploma or Bachelor’s degree in IT or related field (preferred)
  • ITIL, MCP, or tertiary qualification in ICT Support
  • CompTIA A+, Network+, Microsoft Certified Professional certifications highly regarded
  • Experience with Intune, Autopilot, and endpoint staging/deployment
  • Familiarity with cabling standards and troubleshooting tools

Work Rights

Must have Australian work rights

Tailored Resume

Cover Letter