Client Engagement Lead

S&P Global

Client relationship management
Product adoption and retention
Private markets industry knowledge
The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided

Job Summary

  • The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.
  • S&P Global Market Intelligence delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
  • Benefits include health and wellness coverage, generous time off, continuous learning resources, financial wellness programs, family-friendly perks, and retail discounts.

Matching Summary

The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.

Skills & Requirements

Must-have

  • Client relationship management
  • Product adoption and retention
  • Private Markets industry knowledge
  • Microsoft Excel proficiency
  • Account management experience
  • Client success expertise

Nice-to-have

  • Experience with Microsoft Teams
  • Salesforce familiarity
  • Pendo application knowledge
  • Excellent communication skills
  • Customer service orientation
  • Ability to manage multiple senior clients
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor’s degree in Finance, Economics, Management, Business Administration or relevant field
  • 7+ years experience in account management or client-facing roles
  • Private Markets and FinTech industry knowledge preferred

Work Rights

Not specified

Tailored Resume

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