Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions team is dedicated to improving patient experience by helping patients start and stay on treatments for pulmonary hypertension
Job Summary
Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions team is dedicated to improving patient experience by helping patients start and stay on treatments for pulmonary hypertension.
The Field Reimbursement Manager serves as the primary field-based lead for education, assistance, and issue resolution with healthcare providers regarding patient access to J&J therapies, including both onsite and virtual support.
Employees are eligible for comprehensive benefits including retirement plans, vacation, sick time, parental leave, and volunteer leave, supporting a balanced and inclusive work environment.
Matching Summary
Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions team is dedicated to improving patient experience by helping patients start and stay on treatments for pulmonary hypertension.
Salary
Base: $102,000.00 - $177,100.00; Bonus/Equity: Not specified; Benefits: Retirement plans, vacation, sick time, parental leave, volunteer leave
Skills & Requirements
Must-have
Field-based reimbursement management
Patient access and affordability solutions
Healthcare provider education
Prior authorization and appeals expertise
Collaboration with managed care and internal teams
Travel up to 20% required
Nice-to-have
Rare disease experience
Advanced degree or certifications
Strong market access acumen
CRM and Microsoft Office proficiency
Problem-solving in access scenarios
Building trust-based customer relationships
Key Requirements
Bachelor’s degree required
Minimum 5 years relevant experience
Experience with pharmacy benefits and manufacturer affordability solutions