Front Desk Guest Services Agent

Pyramid Global Hospitality

Cleveland, Ohio, US
Base: $15.00 - $17.00; bonus/equity: not specified...
Onsite
Engaging personality
Exceptional customer service
Assisting guests with luggage
Pyramid Global Hospitality is seeking a Front Desk Guest Services Agent for their Hotel Indigo Cleveland Gateway. The ideal candidate should possess strong customer service skills, an engaging personality, and a desire to create memorable experiences for guests

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • The Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
  • Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Front Desk Guest Services Agent for their Hotel Indigo Cleveland Gateway. The ideal candidate should possess strong customer service skills, an engaging personality, and a desire to create memorable experiences for guests.

Salary

Base: $15.00 - $17.00; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays

Skills & Requirements

Must-have

  • Engaging personality
  • Exceptional customer service
  • Assisting guests with luggage
  • Providing hotel information
  • Working in a fast-paced setting

Nice-to-have

  • Making meaningful connections
  • Taking steps to WOW people
  • Desire to make an impact
  • Collaborative work environment

Key Requirements

  • At least one year in customer service
  • Valid driver's license
  • Ability to work standing full shift
  • Ability to work weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter