Project Manager (Call Centre) 1 Year Contract Up $8K

PERSOL SINGAPORE PTE. LTD.

Singapore, Singapore
Base: $7,000 – $8,000; bonus/equity: not specified...
Not specified (assumed on-site due to location details)
Survey project management experience
Statistical reporting and analysis
Root cause analysis for service failures
PERSOL SINGAPORE PTE. LTD. is seeking a Project Manager for a 1-year contract to oversee various survey projects, ensuring operational objectives are met and quality standards maintained. The role requires strong project management capabilities, stakeholder management, and the ability to analyze and improve processes

Job Summary

  • The role involves managing survey projects, providing statistical reporting, and developing strategic plans to achieve operational objectives.
  • Candidates will be responsible for implementing quality standards, conducting after-action reviews, and managing stakeholder relationships to ensure business outcomes.
  • The position requires creating Business Continuity Plans, performing root cause analysis for service failures, and guiding survey interviewers on efficiency standards.

Matching Summary

Match Score: 85

PERSOL SINGAPORE PTE. LTD. is seeking a Project Manager for a 1-year contract to oversee various survey projects, ensuring operational objectives are met and quality standards maintained. The role requires strong project management capabilities, stakeholder management, and the ability to analyze and improve processes.

Salary

Base: $7,000 – $8,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Survey project management experience
  • Statistical reporting and analysis
  • Root cause analysis for service failures
  • Business continuity plan development
  • Stakeholder management skills
  • SOP creation and implementation

Nice-to-have

  • Strategic planning recommendations
  • Process improvement initiatives
  • Customer service standards expertise
  • Crisis management capabilities

Key Requirements

  • 12-month contract duration
  • Salary range $7,000 - $8,000
  • Experience in survey operations management

Work Rights

Not specified

Tailored Resume

Cover Letter