Customer Service Representative - Hybrid

Sowelo Consulting

Sosnowiec, Poland
Hybrid (3 days onsite in sosnowiec, 2 days remote)
Strong working knowledge of sap business one
Business level english and polish language skills
Experience with eastern european customers
Sowelo Consulting is seeking a detail-oriented Customer Service Representative with experience in SAP or similar ERP systems for their new Sosnowiec location. The role requires strong organizational skills and a collaborative attitude to manage the flow of orders and support customer inquiries in a hybrid work environment

Job Summary

  • This pivotal role acts as the bridge between customers, the sales team, and logistics operations to ensure seamless order flow.
  • The position requires processing incoming orders via email, EDI platforms, and telephone while maintaining high accuracy in the SAP system.
  • Candidates will enjoy a hybrid work model with three days onsite in Sosnowiec and two days remote, alongside stability and growth opportunities.

Matching Summary

Match Score: 85

Sowelo Consulting is seeking a detail-oriented Customer Service Representative with experience in SAP or similar ERP systems for their new Sosnowiec location. The role requires strong organizational skills and a collaborative attitude to manage the flow of orders and support customer inquiries in a hybrid work environment.

Skills & Requirements

Must-have

  • Strong working knowledge of SAP Business One
  • Business level English and Polish language skills
  • Experience with Eastern European customers
  • Fast-paced environment experience
  • High volume email and phone handling

Nice-to-have

  • Detail-oriented team player attitude
  • Proactive approach to problem solving
  • Collaborative work style
  • Self-motivated individual
  • Experience with Zoho Desk

Key Requirements

  • Business level English and Polish proficiency
  • Previous experience with SAP or similar ERP systems
  • Background in fast-paced customer service environments

Work Rights

Not specified

Tailored Resume

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