Digital Navigator - Pt Seasonal

Amarillo Police Department

Amarillo, Texas, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Hybrid (primarily onsite at designated locations with some flexibility)
Basic technology experience required
Strong oral and written communication skills
Ability to explain tech concepts in plain language
The Amarillo Police Department is seeking a Seasonal Digital Navigator to provide in-person digital assistance to community members during the summer of 2026. This position emphasizes customer service, patience, and the ability to help individuals of varying skill levels with technology

Job Summary

  • This grant-funded summer position provides one-on-one digital help desk support to community members at designated City of Amarillo locations.
  • Navigators assist residents with setting up email accounts, troubleshooting phones, and accessing online resources for education, employment, and healthcare.
  • The role requires maintaining resident privacy while logging all interactions in a tracking system to support grant reporting.

Matching Summary

Match Score: 85

The Amarillo Police Department is seeking a Seasonal Digital Navigator to provide in-person digital assistance to community members during the summer of 2026. This position emphasizes customer service, patience, and the ability to help individuals of varying skill levels with technology.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Basic technology experience required
  • Strong oral and written communication skills
  • Ability to explain tech concepts in plain language

Nice-to-have

  • Patience and empathy for varying skill levels
  • Customer-centric approach
  • Cultural sensitivity and trust building

Key Requirements

  • No formal education required
  • Weekday daytime availability required
  • Comfortable working directly with the public

Work Rights

Not specified

Tailored Resume

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