Referral Associate

Chad The Heart of Africa Inc

Atlanta, Georgia, US
Not specified; not specified; not specified
Not specified
2 years clinical healthcare experience
2 years telephone customer service
Physician scheduling experience
Chad The Heart of Africa Inc is seeking a Referral Associate in Atlanta, Georgia, to manage incoming referrals and ensure effective scheduling in a clinical healthcare environment. The ideal candidate should possess strong customer service skills, experience in a healthcare setting, and proficiency in relevant software

Job Summary

  • The role ensures effective management of incoming referrals and accurate appointment tracking within a leading children's hospital.
  • Employees are responsible for maintaining electronic medical records, collecting patient demographic data, and coordinating with parents to resolve appointment issues.
  • The position requires strong interpersonal communication skills to establish relationships with service providers and meet patient access goals.

Matching Summary

Match Score: 85

Chad The Heart of Africa Inc is seeking a Referral Associate in Atlanta, Georgia, to manage incoming referrals and ensure effective scheduling in a clinical healthcare environment. The ideal candidate should possess strong customer service skills, experience in a healthcare setting, and proficiency in relevant software.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2 years clinical healthcare experience
  • 2 years telephone customer service
  • Physician scheduling experience

Nice-to-have

  • Associate's degree in Business or Public Health
  • 4 years physician scheduling experience
  • Epic Cadence software proficiency
  • Microsoft Word and Excel skills

Key Requirements

  • High school diploma or equivalent
  • No professional certifications required
  • Regular day shift Monday-Friday

Work Rights

Not specified

Tailored Resume

Cover Letter