Regional Service Manager Filiale Torino _ Brand Still

KION North America Corporation

Rivoli, TO, Italy
Not specified
Team management of service engineers
Customer satisfaction management
After sales business development
The KION North America Corporation is seeking a Regional Service Manager for their Torino branch of STILL s.p.a., focusing on overseeing service engineers and ensuring customer satisfaction. The ideal candidate will have a technical background, strong leadership skills, and a proactive approach to business development

Job Summary

  • The Regional Service Manager coordinates and supervises the planning and execution of maintenance and repair activities of service engineers to ensure efficiency and quality in line with company procedures and objectives.
  • This role is focused on business development within the territory to maintain active customers and acquire new ones.
  • The position includes managing a team, handling customer relationships to guarantee satisfaction, actively seeking new after sales opportunities, and discussing estimates with clients.

Matching Summary

Match Score: 85

The KION North America Corporation is seeking a Regional Service Manager for their Torino branch of STILL s.p.a., focusing on overseeing service engineers and ensuring customer satisfaction. The ideal candidate will have a technical background, strong leadership skills, and a proactive approach to business development.

Skills & Requirements

Must-have

  • Team management of service engineers
  • Customer satisfaction management
  • After sales business development
  • Technical service coordination
  • ERP software proficiency
  • English language proficiency

Nice-to-have

  • Strong relational and communication skills
  • Leadership qualities
  • High organizational skills
  • Analytical and problem solving abilities
  • Autonomous work management
  • Planning capabilities

Key Requirements

  • Degree or diploma in technical disciplines
  • Previous experience in similar roles in forklift or related industries
  • Solid technical background in mechanical, electronic or management fields
  • Good knowledge of English language

Work Rights

Not specified

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