Competitive salaries; generous equity; not specifi...
Remote
Fluency in english required
Experience with web sso saml 2.0
Knowledge of tcp/ip and dns networking
SmartRecruiters is seeking a Technical Support Engineer to provide exceptional customer service for their talent acquisition SaaS platform. The ideal candidate will have a strong technical background, particularly in web technologies and networking, and a passion for enhancing customer experiences within a collaborative and fast-paced environment
Job Summary
SmartRecruiters powers Superhuman Hiring by equipping talent acquisition teams with next-gen AI functionality.
The role involves interacting daily with customers to answer questions, resolve issues, and educate them on using the platform.
Candidates must have strong knowledge of web-browser technologies and experience with system networking and data manipulation.
Matching Summary
Match Score: 85
SmartRecruiters is seeking a Technical Support Engineer to provide exceptional customer service for their talent acquisition SaaS platform. The ideal candidate will have a strong technical background, particularly in web technologies and networking, and a passion for enhancing customer experiences within a collaborative and fast-paced environment.
Salary
Competitive salaries; Generous equity; Not specified
Skills & Requirements
Must-have
Fluency in English required
Experience with Web SSO SAML 2.0
Knowledge of TCP/IP and DNS networking
Proficiency with REST APIs and data feeds
Experience with SQL and NoSQL databases
Nice-to-have
Experience with AI-driven systems and LLMs
Ability to speak additional languages
Passion for technology and changing the world
Cultural fit for high-growth environment
Experience with network diagnostic tools
Key Requirements
BA/BS in Computer Science or equivalent
4+ years of relevant work experience in a SaaS environment
Strong knowledge of web-browser based technologies