Client Experience Representative - Rosemère

CIBC

Rosemère, QC, CA
Base: competitive salary; bonus/equity: incentive ...
Client account management
Financial product knowledge
Customer engagement skills
As a Client Engagement Representative, you will be the first point of contact for clients and help them with their day-to-day banking needs while connecting them to the right team members

Job Summary

  • As a Client Engagement Representative, you will be the first point of contact for clients and help them with their day-to-day banking needs while connecting them to the right team members.
  • CIBC offers a competitive salary, incentive pay, benefits program, pension plan, employee share purchase plan, vacation, wellbeing support, and a social recognition program.
  • CIBC fosters a culture of inclusion, personal growth, and innovation with initiatives like Purpose Day, a paid day off for personal development.

Matching Summary

As a Client Engagement Representative, you will be the first point of contact for clients and help them with their day-to-day banking needs while connecting them to the right team members.

Salary

Base: Competitive salary; Bonus/Equity: Incentive pay; Benefits: Banking benefits, pension plan, employee share purchase plan, vacation, wellbeing support

Skills & Requirements

Must-have

  • Client account management
  • Financial product knowledge
  • Customer engagement skills
  • Problem solving and accountability
  • Technology proficiency in mobile banking
  • Full-time onsite work

Nice-to-have

  • Teamwork and collaboration
  • Digital savviness
  • Adaptability to new tools
  • Passion for learning
  • Inclusive work environment
  • Values-driven behavior

Key Requirements

  • Legal eligibility to work in location
  • Valid work or study permit if applicable
  • Ability to complete skills assessments
  • Full-time onsite availability

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter