Not specified (assumed to be hybrid based on role requirements)
7+ years medical device experience
Bachelor's degree in business
Fda and iso certification knowledge
Integer is seeking a Customer Operations Manager to provide leadership and advocacy for customers while collaborating with various internal teams to enhance customer experience and drive long-term relationships. The ideal candidate will have extensive experience in the medical device industry, strong communication skills, and the ability to lead a team effectively
Job Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
The manager will act as the site-based customer champion, developing unconstrained unit forecasts for the S&OP process and supporting Factory Direct customers with quoting and order entry.
This role requires adherence to strict safety, environmental, security, and FDA regulations while fostering a culture that unifies the team around common values like candor and integrity.
Matching Summary
Match Score: 85
Integer is seeking a Customer Operations Manager to provide leadership and advocacy for customers while collaborating with various internal teams to enhance customer experience and drive long-term relationships. The ideal candidate will have extensive experience in the medical device industry, strong communication skills, and the ability to lead a team effectively.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
FDA and ISO certification knowledge
S&OP forecasting process expertise
Factory direct customer support
Nice-to-have
Strong leadership and collaboration skills
Innovation and customer advocacy mindset
Cross-facility sales opportunity development
Key Requirements
Minimum 7 years experience in medical device field
Bachelor's degree in business or related field
Knowledge of FDA regulations and ISO certification requirements