Specialist, Bank Identified Fraud Intake - $20/hr (wayne, Ne Only)

First National Bank of Omaha

Wayne, NE, US
Base: $20ph; bonus/equity: not specified; benefits...
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High school diploma or equivalent experience
Previous customer service experience
Working knowledge of microsoft office suite
** First National Bank of Omaha is seeking a Specialist for their Bank Identified Fraud Intake team to assist customers in protecting themselves against fraud. This fully remote position requires strong customer service skills, attention to detail, and adaptability in a fast-paced environment. **

Job Summary

  • The role involves supporting customers who have been victims of fraud by obtaining details of the fraud in a fast-paced environment.
  • Employees must adhere to Association and Federal regulations while entering cases and maintaining department standards for accuracy and productivity.
  • The position offers competitive pay, remote work opportunities after a probationary period, and tuition assistance after one year of service.

Matching Summary

Match Score: 75

** First National Bank of Omaha is seeking a Specialist for their Bank Identified Fraud Intake team to assist customers in protecting themselves against fraud. This fully remote position requires strong customer service skills, attention to detail, and adaptability in a fast-paced environment. **

Salary

Base: $20/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401k with matching, Tuition Assistance

Skills & Requirements

Must-have

  • High School diploma or equivalent experience
  • Previous customer service experience
  • Working knowledge of Microsoft Office suite

Nice-to-have

  • Ability to multi-task using dual monitors
  • Excellent oral and written communication skills
  • Strategic problem-solving abilities

Key Requirements

  • Unrestricted work authorization required
  • No future sponsorship available
  • Regular and predictable attendance required

Work Rights

Must possess unrestricted work authorization

Tailored Resume

Cover Letter