Digital Operations Bcom Analyst

3M

Philippines
Not specified, but likely hybrid based on common practices in similar roles.
Salesforce crm tool experience
Microsoft office or google suite proficiency
Customer account creation and modification
3M is seeking a Digital Operations bCom Analyst in the Philippines to manage customer accounts and support data-related operations within their business management systems. The role emphasizes customer service, teamwork, and process improvement, requiring proficiency in Salesforce and Microsoft Office

Job Summary

  • The role focuses on managing business relationships and data within 3M's bCom customer management systems.
  • Candidates will be responsible for creating, updating, and deactivating customer accounts while ensuring adherence to global policies.
  • The position requires a detail-oriented individual who can support team objectives and contribute to process improvements.

Matching Summary

Match Score: 85

3M is seeking a Digital Operations bCom Analyst in the Philippines to manage customer accounts and support data-related operations within their business management systems. The role emphasizes customer service, teamwork, and process improvement, requiring proficiency in Salesforce and Microsoft Office.

Skills & Requirements

Must-have

  • Salesforce CRM tool experience
  • Microsoft Office or Google Suite proficiency
  • Customer account creation and modification
  • VSRM/bCom system knowledge
  • UAT monthly testing participation

Nice-to-have

  • Lean Six Sigma project coordination
  • Previous B2B sales experience
  • Self-starter with minimal direction
  • Collaborative teamwork approach
  • Continuous improvement mindset

Key Requirements

  • 4-year degree graduate
  • 1-2 years customer service or finance experience
  • Minimum 1 year Salesforce CRM experience
  • Stable home internet connection required

Work Rights

Not specified

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