Operatore Servizio Clienti Preferenziali – Preferred Customer Support

Jobs Ups

Not specified
Customer communication management
Shipment monitoring and control
Problem identification and resolution
The job posting is for a Preferred Customer Support Operator at UPS, where the candidate will manage communications with national and international customers, ensuring timely assistance and support. The role involves monitoring shipments, handling customer requests, and maintaining customer data, requiring strong communication skills and proficiency in English

Job Summary

  • The role involves managing communications with national and international preferred customers, ensuring timely and effective assistance via email and phone.
  • Key responsibilities include monitoring shipments, resolving transit issues, managing customer requests, and supporting reporting and data management activities.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation, fostering a rewarding culture with talented teams.

Matching Summary

Match Score: 75

The job posting is for a Preferred Customer Support Operator at UPS, where the candidate will manage communications with national and international customers, ensuring timely assistance and support. The role involves monitoring shipments, handling customer requests, and maintaining customer data, requiring strong communication skills and proficiency in English.

Skills & Requirements

Must-have

  • Customer communication management
  • Shipment monitoring and control
  • Problem identification and resolution
  • Data management and reporting
  • Microsoft 365 tools knowledge

Nice-to-have

  • Excellent communication and relational skills
  • Precision and reliability
  • Proactive problem-solving
  • International customer interaction

Key Requirements

  • Degree or High School Diploma
  • Previous Customer Service experience
  • Excellent English written and spoken
  • Microsoft 365 proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter