Customer Service Support Till Bolag Norr Om Stockholm!

Hero AB

Kungsängen, Sweden
On-site
Handling incoming calls and emails
Providing quick and accurate service
Managing order and invoice questions
Hero AB is seeking a customer service representative for their Kungsängen location, focusing on creating excellent customer experiences through various communication channels. The ideal candidate should have experience in customer service, be service-oriented, and possess strong communication skills in Swedish and English

Job Summary

  • In the role of customer service employee, you are the company's first point of contact with customers.
  • Customer satisfaction is always central, and you play an important role in creating a customer experience that feels secure and exceeds expectations.
  • At Hero, you are never 'just a consultant'; you are an important part of our team – someone we trust, invest in, and build long-term relationships with.

Matching Summary

Match Score: 85

Hero AB is seeking a customer service representative for their Kungsängen location, focusing on creating excellent customer experiences through various communication channels. The ideal candidate should have experience in customer service, be service-oriented, and possess strong communication skills in Swedish and English.

Skills & Requirements

Must-have

  • handling incoming calls and emails
  • providing quick and accurate service
  • managing order and invoice questions
  • fluent Swedish and English communication

Nice-to-have

  • positive and service-oriented attitude
  • strong team spirit
  • fluent Norwegian language skills

Key Requirements

  • Experience in customer service
  • Experience from e-commerce or retail is a merit
  • Fluent Swedish and English
  • Comfortable working in multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter