The Workday Customer Support Team is passionate about Customer service, innovation and excellence
Job Summary
The Workday Customer Support Team is passionate about Customer service, innovation and excellence.
They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers.
We offer flexible work schedules, empower you to follow your desired career path, encourage work-life balance and wellbeing, and champion equal opportunities for everyone.
Matching Summary
The Workday Customer Support Team is passionate about Customer service, innovation and excellence.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
SaaS software support
Customer support for enterprise software
Compensation case management
Cross-team collaboration
24x7 regional shift coverage
Nice-to-have
Creative approach to problem solving
Adaptability and resilience
Passion for customer service
Work-life balance and wellbeing focus
Knowledge Centered Service contribution
Key Requirements
3+ years SaaS software support experience
5+ years SaaS software support for senior roles
Experience with HRIS background
Ability to support Compensation or Benefits solutions
Experience managing case queues and prioritizing issues