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Hitachi Energy Sweden AB is seeking a Global Delivery Center Lead to oversee customer delivery processes from tendering to after-sales support. The role involves leading a diverse, globally distributed team, with a focus on enhancing customer experience and operational efficiency.
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Job Summary
You will take end to end responsibility for customer delivery — from tendering and order intake to after sales and customer care.
In this role, you will have the opportunity to lead a diverse and globally distributed team, located mainly in India and Sweden, with both customer facing roles and order management specialists.
Flexible working hours, healthcare and wellness allowance, and fantastic career possibilities within Hitachi Energy are offered.
Matching Summary
Match Score: 75
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Hitachi Energy Sweden AB is seeking a Global Delivery Center Lead to oversee customer delivery processes from tendering to after-sales support. The role involves leading a diverse, globally distributed team, with a focus on enhancing customer experience and operational efficiency.
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Skills & Requirements
Must-have
End-to-end customer delivery responsibility
Lead diverse global team
Cross-functional collaboration
Profit & Loss responsibility
Customer interface and support
Nice-to-have
Customer-oriented mindset
Academic background in business or engineering
Swedish language proficiency
Key Requirements
Academic background from business administration, economics or engineering
Fluent in oral and written English
Proven leadership experience from managerial roles
Previous commercial experience with strong customer interface