Base: $39,000 - $49,400 py; bonus/equity: not spec...
Not specified
Bilingual in english and spanish
Hipaa compliance knowledge
Outbound call center experience
CarePlus Health Plans Inc. is seeking an Outbound Call Representative to support HEDIS Stars and quality initiatives through patient outreach calls, focusing on scheduling In-Home Wellness Assessments. The ideal candidate should be bilingual in English and Spanish, have customer service experience, and demonstrate a strong understanding of HIPAA regulations
Job Summary
The role involves conducting outbound calls to coordinate In-Home Wellness Assessments for Humana-eligible members.
Employees must use approved scripts to confirm demographics, educate on services, and schedule appointments while maintaining HIPAA compliance.
Humana offers a comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.
Matching Summary
Match Score: 85
CarePlus Health Plans Inc. is seeking an Outbound Call Representative to support HEDIS Stars and quality initiatives through patient outreach calls, focusing on scheduling In-Home Wellness Assessments. The ideal candidate should be bilingual in English and Spanish, have customer service experience, and demonstrate a strong understanding of HIPAA regulations.
Salary
Base: $39,000 - $49,400 per year; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), PTO included