Service Desk Technician - 12 Month Contract

ACCIONA Energia

Adelaide, Australia
Second-level it support
Servicenow itsm tool
Mobile device support
Provide second-level support across computer systems, operating systems, applications, and mobile services, ensuring smooth and efficient IT operations for end-users

Job Summary

  • Provide second-level support across computer systems, operating systems, applications, and mobile services, ensuring smooth and efficient IT operations for end-users.
  • Manage incidents and service requests, install and configure hardware and software, and work closely with both local and global ICT teams to deliver high-quality support.
  • ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Australia, which certifies the company's commitment to excellence in human resources management.

Matching Summary

Provide second-level support across computer systems, operating systems, applications, and mobile services, ensuring smooth and efficient IT operations for end-users.

Skills & Requirements

Must-have

  • second-level IT support
  • ServiceNow ITSM tool
  • mobile device support
  • Microsoft products support
  • PC hardware configuration

Nice-to-have

  • passion for IT support
  • problem-solving skills
  • collaborative environment
  • sustainable development focus

Key Requirements

  • Proven experience in Level 2 role
  • Experience in large matrix organization
  • Proficiency in iOS and Android support
  • Proficiency in Office 365 PC programs
  • Expertise in PC hardware maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter