Customer Excellence Credit Controller

Iron Mountain

Livingston, UK
Hybrid
Large-value commercial credit control
End-to-end dunning process
Oracle cloud collection module
You will be responsible for optimising incoming payments and resolving invoice queries through diligent collection practices to improve the company’s financial health

Job Summary

  • You will be responsible for optimising incoming payments and resolving invoice queries through diligent collection practices to improve the company’s financial health.
  • Execute timely reminder actions (telephone calls, dunning letters, etc.) according to weekly objectives and accurately maintain up-to-date customer and account records for your allocated portfolio.
  • We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.

Matching Summary

You will be responsible for optimising incoming payments and resolving invoice queries through diligent collection practices to improve the company’s financial health.

Skills & Requirements

Must-have

  • large-value Commercial Credit Control
  • end-to-end dunning process
  • Oracle Cloud Collection Module
  • chasing historical debt
  • resolving problem debt
  • professional telephone manner

Nice-to-have

  • customer satisfaction
  • innovative and socially responsible ways
  • evolving your skills
  • unique contributions

Key Requirements

  • Proven track record of experience
  • Strong knowledge of credit collection tools
  • Proven ability performing under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter