Customer Service Representative

Crittercarevet

Tarzana, CA, United States
Base: $18.00 – $23.00 ph; bonus/equity: not specif...
On-site
Greet clients and pets warmly
Answer multi-line phones promptly
Schedule appointments and procedures
Crittercarevet is seeking a part-time Customer Service Representative to provide excellent client service and manage appointments in a veterinary setting. The role requires strong communication skills and a friendly demeanor, with responsibilities including client interactions, patient coordination, and financial duties

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Process invoices and payments, explain charges, and balance cash drawer while maintaining knowledge of routine service fees.
  • Maintain a supportive and team-oriented environment with opportunities for growth within the veterinary field.

Matching Summary

Match Score: 85

Crittercarevet is seeking a part-time Customer Service Representative to provide excellent client service and manage appointments in a veterinary setting. The role requires strong communication skills and a friendly demeanor, with responsibilities including client interactions, patient coordination, and financial duties.

Salary

Base: $18.00 – $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones promptly
  • Schedule appointments and procedures
  • Communicate services and pricing clearly
  • Maintain accurate client and patient records
  • Process invoices and payments
  • Keep reception areas clean and organized

Nice-to-have

  • Friendly and compassionate demeanor
  • Stay calm in fast-paced environment
  • Team-oriented attitude
  • Positive mindset

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter