Representante De Servicio Al Cliente

Workersonboard

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Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
** The job posting is for a Customer Service Representative at Workersonboard, focusing on customer success, collaboration, and integrity within a corporate culture that values innovation and inclusivity. The role requires a bachelor’s degree, experience in customer service or manufacturing, and proficiency in enterprise management software. Key responsibilities include managing customer orders, addressing inquiries, and coordinating with various departments to ensure timely delivery and satisfaction. **

Job Summary

  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Research and addresses customer inquiries/problems, coordinating with Corporate Finance to resolve invoicing issues.
  • Interfaces with internal and external customers to coordinate return goods activity, monitoring progress from initial contact through final resolution.

Matching Summary

Match Score: 75

** The job posting is for a Customer Service Representative at Workersonboard, focusing on customer success, collaboration, and integrity within a corporate culture that values innovation and inclusivity. The role requires a bachelor’s degree, experience in customer service or manufacturing, and proficiency in enterprise management software. Key responsibilities include managing customer orders, addressing inquiries, and coordinating with various departments to ensure timely delivery and satisfaction. **

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiry and problem resolution
  • invoicing issue resolution
  • product quoting and pricing assistance
  • return goods coordination

Nice-to-have

  • focus on customer success
  • create better solutions
  • create success together
  • interact respectfully
  • open and honest communication
  • do the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service/manufacturing experience
  • Experience with complex enterprise and production management software
  • Oracle preferred
  • Ability to read and interpret contracts
  • Excellent customer service skills
  • Verbal and written skills and numerical agility
  • Excellent organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter