Aps-3: Senior It Customer Support Technician

KBR

Goose Creek, South Carolina, USA
Fully remote
Diagnose and resolve it problems
Support 500+ personnel
Maintain local user accounts
The KBR APS-3 Program is managed and executed at Goose Creek in support of the Army’s power projection doctrine and resources

Job Summary

  • The KBR APS-3 Program is managed and executed at Goose Creek in support of the Army’s power projection doctrine and resources.
  • The technician provides comprehensive support specializing in diagnosing and resolving IT-related problems in an organization, including virus issues, forgotten passwords, and software updates.
  • KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.

Matching Summary

The KBR APS-3 Program is managed and executed at Goose Creek in support of the Army’s power projection doctrine and resources.

Skills & Requirements

Must-have

  • Diagnose and resolve IT problems
  • Support 500+ personnel
  • Maintain local user accounts
  • Test and validate applications
  • Provide PC desktop support
  • Work onsite

Nice-to-have

  • Effective communication and teamwork
  • Professional behavior and appearance
  • Support SharePoint and business applications

Key Requirements

  • U.S. Citizen
  • Obtain and maintain DoD Common Access Card
  • Valid State Driver’s License
  • Associate’s degree OR four years of related Experience
  • Advanced proficiency in Microsoft Office
  • Advanced proficiency in Windows operating systems
  • Lift up to 35 lbs. periodically
  • Squat, kneel, bend, reach and climb periodically
  • Work outside and inside in non-climate-controlled environments

Work Rights

Must be a U.S. Citizen

Tailored Resume

Cover Letter