Agent Front Desk (h/f)

Fairmont La Marina Rabat Salé

Rabat, Morocco
On-site
2 years reception experience
Opera system knowledge
French and english fluency
Fairmont La Marina Rabat Salé is seeking an Agent Front Desk to provide exceptional customer service and manage reception duties. The ideal candidate should have hotel management education, at least two years of experience in a reception role, and be proficient in both French and English

Job Summary

  • The role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service standards.
  • Employees are expected to proactively offer personalized experiences and promote hotel facilities like restaurants and spas.
  • The position requires maintaining professional composure while handling client requests, complaints, and cash management.

Matching Summary

Match Score: 85

Fairmont La Marina Rabat Salé is seeking an Agent Front Desk to provide exceptional customer service and manage reception duties. The ideal candidate should have hotel management education, at least two years of experience in a reception role, and be proficient in both French and English.

Skills & Requirements

Must-have

  • 2 years reception experience
  • Opera system knowledge
  • French and English fluency

Nice-to-have

  • Sales initiative and flexibility
  • Additional language skills
  • Professional attitude under pressure

Key Requirements

  • Bac+2 in Hotel Management
  • Minimum 2 years front desk experience
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter